Real Estate Hervey Bay

Tenant Information

MATCHING THE RIGHT TENANT WITH THE PERFECT PROPERTY

Searching for a new home can be stressful and we understand this, that’s why at Carter Cooper Realty we will make the process as streamlined as possible. You can be confident of exceptional communication from us and fast processing of your tenancy application form.

You will receive from us prompt and efficient communication. You will be treated with respect and your opinion will be valued. We want your experience to be no-fuss, pleasant, and enjoyable and we will endeavour to make that happen.

HOW DO YOU BECOME A VALUED TENANT?

  • Treat your rental property with great care. It is your responsibility to look after the day-to-day upkeep and cleanliness of the property, advise us immediately if there are any issues we should know about or maintenance required.
  • Ensure your rent is paid on or before the due date. We do not tolerate late payments. Direct debit is available to make this more convenient for you. Should you experience any financial difficulties please contact us immediately.
  • Be polite to our staff. They will be doing their best to make your tenancy hassle-free.
  • Don’t be shy. If you have any issues with our service or conduct, let us know, we’ll address your concerns promptly

We look forward to welcoming you as a VALUED TENANT so contact us now to register your interest in one of our properties or let us know what your ideal rental property looks like.