The sale of our house went through with no Problems. Mel was very good and did all that she could to get us through the house and inspect going out of her way. She was very good. Our disappointment unfortunately comes from previous interactions. We met Adrian and inspected a house on Ibis street. We placed an offer on this - we did not receive any information for over a week from Adrian or any one else, and only was informed later because I phoned your office to find out how my offer was going. I was later told that the place had a higher offer and owners accepted this. As a result we kept looking - and placed an offer on our property. After putting an offer on this and signing a contract, during conversations with Mel I was told that Ibis had not sold and they were still looking - This annoyed me because we would have purchased this home as it had more of what we wanted. I am grateful and happy that we have our home now and this would not change - however it was disappointing. Also we advised that we were going to rent the property but again no one called me until I called Mel and asked her - she did have someone contact me but it did seem that they were not that interested. I was sent forms and that was it. I have since rented through another company based on the fact that that company chased me and showed a great deal of interest in getting my business and looking after me. They were very keen. I have heard many good things about your company and ours was mixed. I do not like saying negative things and I only say this in a constructive manner - not vindictive or angry. Mel was great and I thank her for her hard work. Many thanks Steve

A fantastic agent that provided a positive and efficient sale process

On meeting Jasmine, I was impressed with her professionalism and positivity and had no hesitation in appointing her as agent. After presenting the unit for sale, Jasmine was successful in obtaining a satisfactory offer which resulted in a signed contract 3 weeks from the date of listing. I have no hesitation in recommending Jasmine as an agent who will focus on achieving a timely and satisfactory result for anyone wishing to sell property in the Hervey Bay region.

I have known Kim for 25 years. She has always shown great empathy . The sale of unit 19 despite difficulties was always pushed in the forward direction by Kim. Thanks so much

From the first time I contacted Jasmine, I knew I had placed my property with the right agent. When I engaged her, I discovered that I also had the whole team at Carter Cooper Real Estate marketing my property. Her marketing experience was invaluable. Her knowledge of how to navigate and use the different digital advertising platform, ensured that my property had high visibility. Jasmine was able to negotiate and achieve exactly what I had discussed with her at our first meeting. Thank you Jasmine

Our experience and business we had with Kim was second to none! Kim’s professionalism, communication and knowledgeable on the market/trends are a testament to her years of experience and knowledge. Kim was prompt to assist us from the first enquiry and supported us through the whole process. Kim also sought and delivered our dream sale and all throughout with excellent communication which is sadly a rare thing in this day and age. Highly recommend Kim and the team from Carter Couper Realty.

Jasmine. We had a fantastic experience working with Jasmine. From our initial meeting, it was clear that she was not only highly knowledgeable but also genuinely invested in helping us buy our home. Throughout the process, Jasmine was incredibly responsive. She walked us through every step. Her warm nature and expertise made the process very enjoyable from our side. She is very down to earth and at the end of the process it felt less transactional and more like working with a close friend. I highly recommend Jasmine to anyone looking to buy a home. Thank you!

Jasmine made me feel extremely comfortable and no question was a problem

Steph was an awesome agent during my recent purchase in Hervey Bay. Steph was always on time and willing to answer questions. She was very accommodating with a down to earth attitude. I would highly recommend Steph to anyone requiring a real estate agent.